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Shipping Information

Delivery

No more waiting for Batch or Preorder, we have all the lenses in stock and ready to dispatch within 24 hours after your payment has been done.

Shipping Methods & Transit Time

You can choose between free Registered Air Mail or Express Mail Service (EMS). Both methods use Thailand Post (our local post) as a carrier. Please note that our local time is GMT +7 or 12 hours advance from US local time.


Last update MAR, 2016. ** For Canadian customers, we will send confirmation email and wait for your reply before sending the package. **


REGISTERED AIR MAIL (FREE SHIPPING)
DestinationTransit Time (Working Day)TrackableCost
Asia Pacific 7-10 YES FREE
USA 12-15 YES FREE
Oceania & Western Europe 14-18 NO FREE
Canada, Russia, Mexico, Belarus and Kazakhstan Up to 90 NO FREE
Rest of the World 15-21 Mostly YES FREE

EXPRESS MAIL SERVICE (EMS / PAID METHOD)
DestinationTransit Time (Working Day)TrackableCost
Asia Pacific 3-5 YES from USD 30
USA 5-10 YES from USD 50
Oceania & Western Europe 7-10 YES from USD 60
Canada, Russia, Mexico, Belarus and Kazakhstan 12-15 YES from USD 50
Rest of the World 12-15 YES from USD 50

Shipping Notification

Once your payment is cleared, your item(s) will be shipped within 24 hours by the method you’ve selected on checkout. Then, an email will be sent to inform a tracking number for checking your shipping status.


Please also check your Junk Mail.
NOTE: There will be NO shipping and shipping notification during weekend and public holidays.

Shipping Policy

  • If you find the need to make any changes to your order, please inform us immediately. After the package is shipped, changes or cancelation cannot be done.
  • We will not be responsible for the cost of any item loss under the third party (Postal services) supervision. If you want fast and safe shipping, please choose Express Service (DHL Express, EMS). However, we will submit the document and try our best to track the lost item for you.
  • Please note that the shipping may delay due to public holidays, and customs holding.
  • Please contact us in the period of 28 to 35 days from dispatched if you don't get your item(s). Otherwise, we would assume that the item(s) has been received.
  • If the parcel could not be delivered due to wrong or undeliverable address, you will need to pay the shipping fee again.

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